About



“Goth is an underground movement – that is the beauty in it…”

- The Goth Bible, Nancy Kilpatrick 2004



The Underground Asylum is an independently owned store specializing in gothic, punk, rockabilly, lolita, steampunk, vintage, pin up and tattoo style clothing and accessories.


Owners:

The Underground Asylum was founded in early 2007, and is owned and operated by a young couple in the state of Virginia. The owners were very adamant about creating a one of a kind store with a comfortable environment and a friendly atmosphere. Customer service maintains the utmost priority in their creation, as well as competitive pricing. The owners of The Underground Asylum understand their customer base and do their best to make things run smoothly for the buyer. When you order from TUA or shop in our store, you will be dealing direct; therefore you, as the customer, will procure the respect of dealing person to person. We are not a suit and tie corporation, and would like to keep it that way!


Mission:

The idea was to bring the many different sects of anti-mainstream underground together into one establishment. TUA is truly a different store, with an array of unusual styles to choose from. We don’t “overstock” our product, so the store is constantly changing. Since so many of us are bound to our individuality, it seemed like the right thing to do.



Customer Service:

TUA was built upon the value of its customers. We will consistently treat our customer the way we would be treated. We are dedicated to always bringing our customers the best of the alternative scene. Being a small company, we take care of every order thoroughly and attentively. If you have any questions or concerns, please feel free to contact us at:


Our contact information

WE ARE ONLINE ONLY AT THIS TIME!

WE ARE NO LONGER LOCATED IN CHESAPEAKE SQUARE MALL!

Please Contact Us for Local Pick-Up on Purchases!

By Phone: (412) 465-0077

By email:
info@theundergroundasylum.com



Yahoo Privacy Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.




01/13/2007

The Underground Asylum

Terms and Conditions



Conditions Of Use:

The Underground Asylum website provides its services based on accepting the following conditions of use, by visiting or using this site you agree to the following conditions of use.

We Reserve The Right:

We reserve the right to discontinue suspend withdraw or change any function of The Underground Asylum website. In no way will The Underground Asylum or its affiliates be liable for any damages or injury resulting from using this site including but not limited to direct, indirect, special, consequential, punitive, computer virus, file corruption, network or system failure. The Underground Asylum makes no warranties of any kind expressed or implied to the content or products of this site.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

It is your responsibility to be familiar with local laws in your state regarding the products we sell. This website and its affiliates can not be held responsible for any damages or injury resulting from the use or possession of our products.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.



Our Commitment To Your Privacy



Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

Our Commitment To The Security of Your Data:

The Underground Asylum will not sell your private information to any other parties. The information we receive from you is to be used only by the owners and employees of TUA. The informationa submitted on the TUA website is protected under 2 separate SSL certificates (one through Go Daddy and one through Yahoo), therefore all informationa is protected to the utmost capacity.

How That Information Is Used:

The information collected on our website will be used only for the specific purpose of processing payments and filling orders, contacting buyers if they have questions, or sending email with special offers.

The Underground Asylum and PayPal:

All transaction information passed between The Underground Asylum webstore and PayPal is encrypted using SSL certificates. When you place an order on our site you will be transferred directly to the PayPal payment server, where you will see a small padlock appear at the top of your browser's window, in the web address bar. This padlock shows you that your browser is displaying a secure page. For more information on PayPal’s privacy and security policies, visit www.paypal.com

Minors:

This site sells products for minors but does not sell products directly to minors. If you are under 18 use this site with involvement of a parent or guardian.

Links to Other Sites:

You should be aware that when you are on this website you could be directed to other sites that are beyond our control. There are links to other sites from pages on this website that take you outside our service. For example, if you "click" on a banner advertisement, or a link, the "click" will take you off our website. We are not responsible for the content or privacy policy of those sites. These other sites may send their own cookies to users, collect data or solicit personal information.

Please keep in mind that whenever you give out personal information online -- for example, via message boards -- that information can be collected and used by people you don't know. While we strive to protect personal information provided to us and our users' privacy, we cannot guarantee the security of any information you transmit online and you do so at your own risk.

Our policy does not extend to anything inherent in the operation of the Internet, and is therefore beyond our control.



Contact Us:

Email: info@theundergroundasylum.com

Phone: (412)465-0077


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